+268 2508 5650 (Customer Care)
+268 2508 5651 (24-hour)
0861 11 778 (Emergency — RSA only)

Contributions Tables

Using the above assumptions and principles, the launch premium rates are as per the following tables:

Scheme Options

  M M+1 M+2 M+3 M+4 M+5
Lidwala Health Premium Option 3 063 4 160 4 663 4 908 5 027 5 364
Lidwala Health Base Option 2 513 3 423 3 839 4 059 4 140 4 420
Lidwala Health Flex Option (no savings) 1 143 1 542 1 731 1 834 1 864 2 021
Lidwala Health Flex Option (E1 980 savings) 1 308 1 707 1 896 1 999 2 029 2 186
Lidwala Health Flex Option (E3 000 savings) 1 393 1 792 1 981 2 084 2 114 2 271
Lidwala Health Flex Option (E6 000 savings) 1 643 2 042 2 231 2 334 2 364 2 521
Lidwala Health Flex Option (E10 800 savings) 2 043 2 442 2 631 2 734 2 764 2 921
Lidwala Health Flex Option (E15 000 savings) 2 393 2 792 2 981 3 084 3 114 3 271
Lidwala Health Flex Option (E20 100 savings) 2 818 3 217 3 406 3 509 3 539 3 696
Lidwala Health Siphephelo Plus Option 550 850 925 985 1 040 1 105
Lidwala Health Achiever Option 514 847 900 953 968 1 050
Lidwala Health Siphephelo Option 450 750 825 885 940 1 005
  • These are the rates for employer groups and individuals
  • Aged parents are not included in the above rates but pay the M+0 rate each (for the Flex Option this is based on the “no savings” choice, thus E1 018).

Capitation Options

  M M+1 M+2 M+3 M+4 M+5
Comprehensive 800 1 380 1 415 1 490 1 580 1 650
Essential 200 345 355 375 395 415
  • These are the rates for employer groups and individuals
  • Aged parents are not included in the above rates, but pay the M+0 rate each
Customer Care

+268 2508 5650

24-hour Authorisation & Assistance

+268 2508 5651

Emergency Contact

0861 11 778 (RSA only)

Social
General Queries

info@lidwalahealth.com

Pre-authorizations

preauth@lidwalahealth.com

Claims

claims@lidwalahealth.com

Membership related Queries (on boarding, Resignations, Option Change, Beneficiary changes etc)

membership@lidwalahealth.com

Finance related queries (Credit Control, Payments, contributions etc)

finance@lidwalahealth.com

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