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Management Team

General Manager - Alfred Madondo

Alfred started his insurance career over 15 years ago in Zimbabwe, gaining extensive knowledge and experience in strategy, technical & operational issues, claims & risk management, marketing and relationship management - traversing all classes of general insurance. In 2012 he was seconded to Zambia in a senior management capacity where he was tasked with strategic leadership and operational management to various business units including responsibility for establishing and maintaining consistent direction of a claims operating model. Prior to that, Alfred oversaw the technical and operations function of a leading Zimbabwean insurance firm's SBU, combining underwriting and customer services, claims and loss mitigation, business solutions, technology and risk management.

In his current role Alfred is responsible for the strategic direction of operations by consolidating and overseeing strategy, technical, business analytics, financial planning, claims, customer relations, business continuity, performance and quality management.

Email: alfredm@lidwalainsurance.com

Corporate Affairs Manager / Company Secretary - Gcinekile Nxumalo

Gcinekile is an admitted attorney of the high court of Eswatini and a qualified Chartered Secretary. She started her corporate career as a claims processor and legal officer in the company for one year after which she was then moved to head the newly established legal department.

She is currently pursuing her Masters in Commercial law (dissertation stage) and is also doing a program in Business Continuity Management.

Email: gcinekilen@lidwalainsurance.com

Finance Manager - Mfanukhona Sandile Mamba

Responsible for the Finance department, Mfanukhona Joined the Company in May 2013. He came to Lidwala Insurance Company with a strong background in both Internal and External Audits. From June 2008 to April 2013 he worked for one of the Big-four Audit Firms in Eswatini and he left the firm at Supervisory level.

Email: mfanukhonam@lidwalainsurance.com

Underwriting Manager - Octavia Kunene

Octavia is the Underwriting Manager for Lidwala. Octavia brings over 10 years experience in the short term insurance industry having previously worked for various established local brokers in Eswatini prior to joining Lidwala Insurance Company where she was first in charge of the marketing and claims department from inception and then became Claims Manager.

Email: octaviak@lidwalainsurance.com

Branch Manager - Witness Msibi

Witness Msibi is the Branch Manager for Lidwala. Witness brings over 8 years experience in the short term insurance industry having worked for various established broking firms in Eswatini prior to joining Lidwala Insurance Company where he was in charge of the underwriting department from inception.

Email: witnessm@lidwalainsurance.com